PRIVACY POLICY

Last Updated: December 2025
Controller: PETER RUSTIC HOUSE LTD (Company No. 12197078)
Registered Address: 5 The Stables, Gypsy Lane, Leighton Buzzard, LU7 9BP, United Kingdom
VAT: GB 385993624

We own and operate https://lovedesign.art

1. Introduction

We respect your privacy. This policy explains what personal data we collect, why we collect it, how we use it, and your rights.

2. Data We Collect

We only collect what is necessary to operate our website and fulfill orders:

  • Account registration: email address, name (optional), password hash.

  • Billing & orders: name, billing address, shipping address, payment records (via WooCommerce).

  • Payments: All card payments are processed by Stripe ; we do not store card numbers on our servers — Stripe handles this securely.

  • Cookies & analytics: basic session cookies, WooCommerce cart cookies, and (optionally) analytics tools for site performance.

3. How We Use Your Data

We use data to:

  • Create and manage your account.

  • Process and fulfill orders.

  • Communicate order status and customer service queries.

  • Comply with legal requirements (tax/billing records).

We do not sell, rent, or trade your personal data.

4. Legal Basis for Processing

We process personal data based on:

  • Contractual necessity (fulfil your orders).

  • Consent (newsletter sign-up if offered).

  • Legitimate interest (site security & fraud prevention).

5. Third-Party Processors

We use third parties such as:

  • Stripe (payments).

  • WooCommerce/WordPress hosting providers .

These processors are GDPR/UK GDPR compliant.

6. Data Retention

We retain:

  • Account and order data for statutory financial record periods (typically 6 years for HMRC).

  • Cookies and analytics data per tool settings.

7. Your Rights

You can request access, correction, deletion (account closure), and data export. Contact us at contact@lovedesign.art .

8. Security

We use industry-standard security (HTTPS, server controls). No system can be 100% secure; if a breach occurs, we will notify affected users where required by law.